Cloud Relay Server

Cloud Relay Server

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›Installing the Poly Cloud Relay

Getting Started

  • Copyright and Trademark
  • Before You Begin

Preparing to Install

  • Preparing to Install the Poly Cloud Relay
  • VM Environment Requirements
  • Required Ports for Poly Cloud Relay
  • Test your Network Connection
  • Poly Cloud Service Account

    • Cloud Service Account
    • Activate Poly Cloud Service Account
    • Sign In to your Administration Account

Installing the Poly Cloud Relay

  • Install the Poly Cloud Relay
  • Configure System Settings
  • Registration Code
  • Add Relay to the Cloud Services Portal
  • Install a Server Identity Certificate

    • Install a Server Certificate
  • Complete the Integration
  • Test Connectivity
  • Replace or Add a Poly Cloud Relay

Test your Poly Cloud Relay Connection

After you install and configure the Poly Cloud Relay, test its connection to the Poly Cloud and network configuration.

Prerequisite

Before testing your network connection, ensure that you have opened all the required ports on your firewall.

Procedure

  1. In your VM environment, power on the recently installed Poly Cloud Relay virtual machine.

  2. Click in the console window, press Enter if necessary to see the login prompt, and log in with your User ID and Password. If this is your first time logging in, the default User ID is polycom and the Password is polycom. You are prompted to change these.

  3. Select Support Tools.

  4. Select Connectivity. The console tests your connectivity to the Poly Cloud Service. It verifies that your Cloud Relay is able to reach the required cloud addresses. The results should look like the following:

    Note: The IP addresses in the output are from a load-balanced pool of IP address and are dynamically updated.

connectivity1

connectivity2

Related Topics

  • Required Ports for Poly Cloud Relay
← Complete the IntegrationReplace or Add a Poly Cloud Relay →
  • Prerequisite
  • Procedure
  • Related Topics
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